At Bellabela, we value each and every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible. Normally you will receive your order in 10-25 business days from the date that it is placed.
A confirmation email will be sent to you once the order is authorized and verified.
Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.
It normally takes 2-5 business days to process your order. Please note that holidays & weekends are not included.
It takes longer for us to process pre-ordered items, please refer to our preorder page for more detailed information.
Shipment takes approximately 7 to 35 business days to reach destination countries.
Standard shipping: 12-25 business days / 5 dollars
Express shipping: 8-10 business days / 20 dollars
For another countries:
Standard shipping: 20-40 business days / 5 dollars
Express shipping: 15-25 business days / 20 dollars
Please note: Total Delivery Time = Processing Time + Shipping Time
Postal deliveries: If you haven’t received your package based on the above estimates. Please kindly contact with us via email or Messenger. (email@example.com)
Three solutions for delivery delay. (One out of three)
- Usually it takes about 20-50 days to some countries ,We do offer compensation if the shipping beyond the timeframe as stated on shipping policy
- $5-$10 cash or 10%-15% off coupon code for second purchase
- 30%-100% shipping cost compensation according to the your situation
Attention: Our shoes are handmade, the shipping will be delay in these sales seasons, such as January/ February/ May/ December. These shoes will be sent out in 25-35 working days. We hope you can wait with patience, thanks.